TAXI SERVICES

10 Nov 21

Dear Community Residents,

As our Communities continue to grow in number and size, it is necessary for us to review our procedures to ensure we can continue to meet the increased demand on our services.

We are constantly looking at ways we can improve these services, and the following guidelines will allow us to do this for our taxi services. We appreciate your support and understanding whilst we keep NEOM moving.

Requesting Procedure for ALL Taxi Services

  • Taxi requests require 24-hours’ notice to book. Any request received less than 24 hours before the required pick-up time is subject to availability.

  • A confirmation reply will be emailed within 6 hours of the request.

  • The driver’s name and contact number will be provided an hour before the confirmed pick-up time.

Contact details

To book a taxi, please send your request via email to Saptco.taxi@NEOM.com remembering to attach the taxi request form for approved business requests.

Notes for Business Taxis

  • All Business Taxi requests are required to have a Taxi Request Form* attached to the email request approved by the line manager.

  • For business related Taxi requests which are linked to flights arranged via NEOM travel, the request must be made by NEOM travel department directly, not by the persons requiring the taxi

  • All cost-center charges will be billed to organization’s budget code monthly.

*For the Taxi Request form, which includes all taxi service terms and conditions, please scan this QR Code and scroll to ‘Transportation Forms’.

Wishing you Safe Travels

Community Services